PRIVACY POLICY
This Privacy Policy explains how https://retailrebootsummit.com (the “Website”) developed, owned, managed and operated by Images (defined herein below) values User(s) (defined herein below) privacy and how it is committed to protect privacy of each User.
We at Images are committed to protecting your Personal Data (defined herein below). In this Privacy Policy, We explain how we collect, use and process your Personal Data when you access our Services (defined herein below). Unless indicated otherwise, this Privacy Policy applies to our Website. You can access this Privacy Policy at the footer of the Website.
This Privacy Policy is published and shall be construed in accordance with the provisions of United Arab Emirates (“UAE”) data protection regulations including the Federal Decree Law No. 45 of 2021 regarding the Protection of Personal Data (“UAE Federal Data Protection Law”) together with any other applicable laws as is applicable to Images within UAE.
- DEFINITIONS
In this document, terms that commence with a capital letter are defined in this Section and shall have the following meaning:
“Images/Us/We/Our” means Images Multimedia FZ LLC, a company registered under the Federal Law No. 2 of 2015 on Commercial Companies having its registered office at Office 701, Publishing Pavilion, Dubai Production City, Dubai, UAE;
“Personal Data” means any data that related to Users , which either directly or indirectly, identified directly or indirectly by linking the data, through the use of identification elements such as his/her name, voice, image, identification number, his/her electronic identifier, his/her geographical location, or by one or more physical, physiological, economic, cultural or social characteristics. It includes Sensitive Personal Data and Biometric Data;
“Sensitive Personal Data” means personal data of Users which consists of information relating to;— (i) password; (ii) financial information such as bank account or credit card or debit card or other payment instrument details ; (iii) physical, physiological and mental health, genetic or sexual condition, condition; (iv) sexual orientation; (v) medical records and history; (vi) biometric information; (vii) any detail relating to the above clauses as provided to body corporate for providing service; and (viii) any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise, provided that, any information that is freely available or accessible in public domain or furnished shall not be regarded as Sensitive Personal Data;
“Service(s)” means an online platform provided by Images wherein a) Users can register for events listed on Our Website and/or b) Users advertise their products/services, brands etc. (“Products”)including communicating products through mailers, newsletters etc on Our Website for the purpose of promotion of such Products.
“User(s)” or “You(r)” means any natural or legal person including but not limited to any company, firm, sole proprietorship or other associations of individuals, who visits, search, accesses or registers on our Website and/or our clients, business partners and associates.
- WHAT PERSONAL DATA AND SENSITIVE PERSONAL DATA (COLLECTIVELY “PERSONAL DATA”) DO WE COLLECT OF USERS?
We collect and process Personal Data, including full name, email address, phone number, nationality, gender, address, Government issued IDs, browsing behaviour, IP address, device information, and social media profiles of Users.
We do not collect any Special Categories of Personal Data about any User (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information). Nor do we collect any Personal Data of Users with regard to criminal conviction and offences.
- METHODS AND PURPOSE OF COLLECTING PERSONAL DATA
Personal Data of Users is collected through online forms, third-party integrations like Google analytics, payment gateways, surveys, feedback forms, and customer service interactions via email, chat, and phone calls.
Personal data is collected for account registration and management, customer support, marketing and advertising, personalization of content, order processing and payments, legal compliance, fraud prevention, and service improvement through data analytics.
- DATA SECURITY AND STORAGE
We are committed to protecting the security of Users Personal Data and We take all reasonable precautions to protect it from unauthorized access, modification or disclosure. User’s, Personal Data is stored on secured servers that have SSL certificates issued by leading certificate authorities and all the Personal Data that is transferred between Users and Us and the Services provided to Users is encrypted. However, internet is not in itself a secure environment and We cannot give absolute assurance that Users Personal Data will be secure at all times. Data is stored locally within the UAE on Zoho CRM and on cloud storage services such as AWS and Google Cloud.
- PRINCIPLES OF PERSONAL DATA PROTECTION
We are committed to protecting Your Personal Data and processing it in accordance with the applicable laws. In doing so, we adhere to the following principles:
Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and in a transparent manner, ensuring You understand how and why Your data is collected.
Data Minimization – We only collect and process personal data that is necessary and relevant to fulfil the intended purpose.
Storage Limitation – We retain personal data only for as long as necessary to fulfil the stated purposes, unless a longer retention period is required by law.
Integrity and Confidentiality – We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or damage.
Accountability – We are responsible for ensuring compliance with applicable laws and can demonstrate such compliance upon request.
- RIGHTS RELATING TO PERSONAL DATA OF USERS
The Users have the following rights under this Privacy Policy and UAE Federal Data Protection Law, concerning the Protection of Personal Data of Users:
Right to obtain Your Personal Data: A right to receive a copy of the Personal Data such Users have provided Us, to check the purposes for which We are Processing it, recipients to whom the Personal Data is or will be disclosed, the envisaged period for which the Personal Data will be stored and if We are lawfully Processing such Personal Data;
Right to correction of the Personal Data: A right to have any incomplete or inaccurate Personal Data We hold about You corrected;
Right to erasure of Your Personal Data: A right to ask Us to delete or remove Personal Data where such Personal Data is no longer necessary in relation to purposes for which it was collected or such Users withdraw their consent for use of such Personal Data or such Personal Data is unlawfully processed or such Personal Data has to be erased in compliance with legal obligation;
Right to Object to Processing of Your Personal Data: A right to object to Processing of Personal Data. Users shall also have the right to object where We are processing their Personal Data for direct marketing purposes;
Right to Withdraw consent: A right to withdraw Your consent for use of Personal Data. However if they withdraw their consent, We may not be able to provide them with access to the certain specific functionalities of Our Website or Our Services.
Right in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing of Personal Data, including profiling. Notwithstanding, this right shall not apply in cases where the automated processing is: (i) necessary for the performance of a contract between Us and the User; (ii) based on User’s explicit consent; or (iii) authorized by applicable law.
- OUR POLICY ON CHILDREN PRIVACY FOR USERS
Protecting the privacy of young children is important to Us. The Services are not intended for children below 18 and We do not knowingly collect or solicit Personal Data from anyone under the age of 18 or knowingly allow such persons to register with Us. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on our Website. If we become aware that we have collected Personal Data from children under the age of 18, We will take steps to remove that Personal Data.
- HOW WE USE THE PERSONAL DATA OF USERS
We strongly believe in both minimizing the Personal Data We collect and limiting the use and disclosure of Personal Data only to our employees, contractors and agents (a) to deliver and improve our Services; (b) to provide you with information about our Services including information about products of our other clients (c) to provide you with e-newsletters you have requested (d) to manage your account and provide You with customer support; (c) to diagnose or fix technology problems; (d) to verify Your identity and prevent fraud or other unauthorized or illegal activity; (e) where disclosure is necessary to be in compliance with law; (f) where certain and Personal Data has to be provided to third-party intermediaries that manage credit or debit card processing.
These individuals (as applicable) are bound by the confidentiality obligations and may be subject to disciplinary action, including termination (as applicable), if they fail to meet these obligations.
- CONSENT MANAGEMENT
You have the right to request access, correction, or deletion of your personal data, as well as withdraw consent at any time. We take reasonable steps to ensure that, Personal Data, We process is accurate, complete, and current, but We depend on Users to update or correct their Personal Data whenever necessary. It is always up to the User to disclose their Personal Data to Us and User can withdraw their consent for retention and use of their Personal Data by Us at any time. Although if a User elects to do so, We reserve the right not to provide you with any Services.
- DATA BREACH NOTIFICATION
We take security of Your Personal Data seriously. Upon being notified of a Personal Data breach, Our employees, contractors, and third-party users shall report to the Data Protection Officer (“DPO”) immediately. The DPO will conduct an assessment to determine the nature and impact of the breach, followed by a severity assessment considering factors such as data sensitivity, volume, potential consequences for individuals, and ease of identification. If the breach is likely to result in a risk to individuals’ rights and freedoms, the DPO will notify the relevant Data Protection Authority within 72 hours and, if the breach is high risk in nature, inform affected Users.
- DATA RETENTION
We will retain Users Personal Data only for as long as necessary to provide to the Users the Services they have requested unless a longer retention period is required by applicable law (for example for legal and regulatory purposes). This may include keeping such Users Personal Data after they have deactivated their account for the period of time needed for Us to pursue legitimate business interests, conduct audits, comply with legal obligations.
- COOKIES
Cookies are small files saved to the User’s computer’s hard drive that track, save and store information about the User’s interactions and usage of the Website. This allows the Website, through its server to provide the Users with a tailored experience within the Website.
Our Website uses “cookies” for better User’s experience while visiting the Website. We may also link information stored on your computer in cookies with certain, Personal Data about specific individuals stored on our servers. If you set up your Web browser so that cookies are not allowed, you might not be able to use some or all of the features of our Website.
Users are advised that if they wish to deny the use and saving of cookies from this Website on to their computer’s hard drive they should take necessary steps within their web browsers security settings to block all cookies from this Website and its external serving vendors.
- EXTERNAL & THIRD PARTY LINKS
Although We make best efforts to include all kind of quality, safe and relevant external links/third party website links, Users should always adopt a policy of caution before clicking any external / third party website links mentioned anywhere on Our Website. These external links / third party links/ websites should have their own privacy policies which We urge the User to check. We do not accept any responsibility or liability for their third party websites policies whatsoever as we have no control over them.
We cannot guarantee or verify the contents of any externally linked website despite Our best efforts. Users should therefore note that they click on external links at their own risk and Our Website and We cannot be held liable for any damages or implications caused by any User visiting any external links mentioned on the Website.
- ADVERTISEMENTS AND SPONSORED LINKS
Our Website may contain sponsored links and advertisements. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the advertisements they serve.
Clicking on any such advertisements will send you to the advertiser’s website through a referral program which may use cookies and will tracks the number of referrals sent from this Website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and We cannot be held liable for any damages or implications caused by visiting any external links mentioned.
- SOCIAL MEDIA PLATFORMS
Communication, engagement and actions taken through external social media platforms that Our Website participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy. Neither We nor Our Website will ever ask for Personal Data through social media platforms and We encourage Users wishing to provide their Personal Data to contact them through primary communication channels such as by telephone or email.
Our Website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
- CHANGES TO PRIVACY POLICY
We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Any changes or updates will be effective immediately upon posting to this page. You should review this Privacy regularly for changes. Your continued use of our Website following the posting of any changes to this Privacy Policy means you consent to such changes.
- OPT-OUT
Any User can ask Us to stop sending them marketing messages or modify their email preferences at any time through any of the following methods:
By following the opt-out links on any marketing message sent to you; or by contacting us at any time using the contact details in Contact Us;
Where any User opt out of receiving these marketing messages, this will not apply to any Personal Data provided to Us as a result of emails relating to existing or pending Services taken or consent to direct marketing communications.
- DATA PROTECTION OFFICER
If at any time any User have questions about our practices or any of its rights described above or any complaints with regard to this Privacy Policy or our practices in relation to your Personal Data, such User may reach our Data Protection Officer (“DPO”) and Our dedicated team that support this office by contacting Us at: [•]
We try to revert to all legitimate requests within [•] days of a request being made. Occasionally it may take us longer than the time mentioned herein if any request is particularly complex or in the event of a number of requests being made. In this case, We will notify such User and keep them updated.
- CONTACT US
If you have questions or comments about Us or Our Website Privacy Policy, Please contact us via any of the ways described in the Contact Us page.
- DECLARATION
Users accessing Our Website or seeking Our Services hereby make an express declaration that they have consented for providing their Personal Data to Us. Users hereby agree and confirm that by providing Us with their Sensitive Personal Data or Personal Data for requesting additional information or for registering on Our Website or for seeking Our Services, such Users shall be deemed to have freely and expressly granted consent to furnish such Personal Data to Us of their own free will and they agree that they are not deceived or misled as to the purposes for which such or Personal Data will be processed.